Integrated vehicle claim management, end to end
A unified platform to manage the full service cycle, from case reporting and inspection through towing, repair or shelter, to request closure and tracking costs and performance.
Platform advantages
Built for faster, cheaper, better claims
Complete claim tracking
Follow every claim from inspection to delivery in a single timeline.
Real-time alerts
Automatic status updates for adjusters and customers at every step.
Verified network
Quality-vetted workshops, towing and storage providers nationwide.
Quality & cost control
Standardized pricing, approvals and quality checks reduce leakage.
Analytics dashboard
Monitor cost, turnaround and satisfaction with live reporting.
Towing & storage
Damaged-vehicle towing and storage managed within the same journey.
Verified network
A vetted network you can trust
Every workshop, towing and storage provider is quality-checked, so claims are handled to one standard.
- Quality-vetted providers
- Consistent standards
- Nationwide reach
Quality & cost control
Greater control, lower costs, and faster turnaround
Integrated digital management allows you to monitor performance, control costs, and speed up the service cycle from notification to closure.
- Clear quality & cost controls
- Real-time reporting & analytics
- Faster claim & service processing
- Improved operational efficiency & performance
Full transparency
Clear visibility and full control over every claim
CARVO enables you to monitor requests and claims in real-time through a unified platform, with continuous updates and accurate reports that help make decisions with confidence.
- Tracking from start to closure
- Automatic notifications & updates
- Unified dashboard
- Real-time visibility of operations & performance
- Full documentation of all service stages
How it works?
Get started with CARVO in three steps
Contact us
Tell us about your organization and operational goals.
Account setup
Our team activates your account and configures the platform according to your needs.
Manage operations efficiently
Start managing claims and services through a trusted network and unified dashboard that provides real-time tracking of all operations.
Nationwide coverage
One network covering all regions of the Kingdom
Manage claims consistently across every city with a single dashboard and one quality standard.
What partners say
Trusted across the Kingdom
“CARVO gave us one place to run every claim. Turnaround dropped and our customers are happier.”
Noura Al-Salem
Claims Lead, ShieldSure
“The provider network and cost controls cut our repair spend noticeably in the first quarter.”
Khalid Al-Harbi
Operations, FleetPro
“Live tracking and analytics give us full visibility we never had before.”
Aisha Al-Dosari
Head of Motor, AutoCare
FAQ
Frequently asked questions
Submit the registration form and our team will contact you to configure your account and coverage.
Ready to streamline your claims?
It only takes a couple of minutes to register. Our team reviews every request personally.
Join CARVO
Register as Insurance Company
Submit your details and documents. Our team will review your request and get back to you by email.
Contact Information
Have questions about the registration process or partnership requirements? Reach out to our partner support team.
Email Us
info@carvo.saWhatsApp Support
+966 55 411 2613Support Hours
Sunday – Thursday
9:00 AM – 6:00 PM
Headquarters
Riyadh, Kingdom of Saudi Arabia